For sweeps operators pre‑launch or in early growth who need a full CRM and promotions foundation built correctly from day one.

- Design complete lifecycle journeys from signup to re‑engagement

- Set up campaigns and automations in your existing CRM/ESP and promo tools

- Define governance, segmentation, and compliance‑safe communication rules

- Create promo calendars and offer frameworks tailored to your player base

- Train your team and hand over documentation so they can run it ongoing

Typical engagement: 10–12 weeks, project‑based
Investment: from $22,000 (final fee depends on scope)

For operators with an existing CRM setup that’s underperforming and needs a focused expert intervention.

- Audit your current journeys, campaigns, and promo engine performance

- Identify quick‑win experiments to lift activation, retention, and re‑activation

- Improve segmentation, triggers, and channel mix (email, push, in‑app, SMS)

- Redesign key journeys (onboarding, first purchase, churn prevention)

- Implement or brief your team on changes and testing roadmap

Typical engagement: 4–6 weeks, sprint format
Investment: from $9,500 (varies by market count and tools)

For growing teams that need senior CRM and lifecycle leadership without hiring a full‑time head.

- Monthly strategic planning for CRM, promos, and lifecycle KPIs

- Review and guidance on campaigns, experiments, and player communications

- Cross‑functional alignment with product, design, analytics, and marketing

- Support with vendor/tooling decisions and data‑driven prioritization

- Option for on‑site or virtual workshops for your CRM/marketing team

Typical engagement: 3–6 month retainer
Investment: from $4,500/month (depending on scope and cadence)